Quetzal Safeguarding Adults Policy and Procedure
At Quetzal, we are committed to creating a safe and nurturing environment for all individuals who engage with our services. Our safeguarding policy reflects our dedication to transparency, accountability, and the well-being of our clients, volunteers, and staff members.
Safeguarding is at the heart of everything we do. We recognise the importance of protecting vulnerable individuals from harm, abuse, and exploitation, and we are dedicated to upholding the highest standards of care and professionalism.
Our safeguarding policy is guided by the following key principles:
- Protection: We are committed to preventing harm and protecting individuals from all forms of abuse, including but not limited to physical, emotional, sexual, and financial abuse.
- Respect: We treat all individuals with dignity, respect, and sensitivity. We recognise and value diversity, and we strive to create an inclusive environment free from discrimination and prejudice.
- Confidentiality: We uphold strict confidentiality guidelines to ensure that sensitive information shared with us remains private and secure. We only disclose information when necessary to safeguard individuals from harm or to comply with legal obligations.
Our safeguarding policy applies to all aspects of our work, including counselling sessions, support groups, workshops, events, and online interactions. It encompasses the protection of clients, volunteers, staff members, and anyone else involved with our organisation.
We are committed to ensuring that everyone associated with our organisation understands their roles and responsibilities in safeguarding. This includes providing appropriate training, guidance, and support to our volunteers and staff members.
We have clear reporting procedures in place for raising concerns. Anyone who has a safeguarding concern is encouraged to report it promptly to our designated safeguarding officer, who will take appropriate action in accordance with our policy and legal requirements.
We are dedicated to continuously reviewing and improving our safeguarding practices to ensure that they remain effective and up to date. We welcome feedback and input from our stakeholders to inform our ongoing efforts to create a safer environment for all.
If you have any questions or concerns about our safeguarding policy, please don’t hesitate to contact us at help@quetzal.org.uk Your safety and well-being are our top priorities, and we are here to support you every step of the way.
