Latest Vacancies


Part time Clinical Receptionist.

Job title: Clinical Receptionist

Hours:  30 per week 9.00-3.00pm

Salary: £9.00phr

Location: Leicester- Talbot Lane

Start date:  September 2021.

This is a temporary role to cover maternity leave. The initial contract will be for 12 months.

As our Clinical Receptionist you would be the face of Quetzal. You will be based in our Leicester City Centre office and spend time greeting clients and volunteers, taking referrals and making appointments with clients. The most important part of the role is contact with our clients, who at times may be distressed, so it is vital you are calm and empathetic.

Although experience is preferred, we are looking for someone with the right skills to learn quickly and become an important part of our small team. We are particularly looking for:

  • Excellent communication skills.
  • Experience of reception duties.
  • Experience using a CRM system and Microsoft office or similar.
  • Ability to work alone.
  • Reliable

Due to the sensitive nature of the charity’s work this vacancy is open to females only (exempt under the Equality Act 2010 Schedule 9, Part 1).  This post is subject to an Enhanced DBS check.

 To apply, please email your CV and a short cover letter to

What is it like to work at Quetzal

Quetzal put the well-being of their staff and volunteers first. We provide free clinical supervision to all volunteers who deliver sessions to women recovering from the trauma of childhood sexual abuse. For all non-clinical staff we provide regular supervisions and support. We encourage a range of flexible working that can include part-time and working from home with agreement.  Staff and volunteers really are our greatest resource and asset and we strongly believe in ensuring those that work at Quetzal are provided with the right support to ensure they feel able to undertake their role, with a good work-life balance thrown in!

We are a small staff team and a growing charity. We actively welcome and encourage feedback on our working practices and welcome a variety of perspectives on how we can do that. Working at Quetzal means you are able to bring your authentic self to work!

As well as a comprehensive induction package, Quetzal provides a suite of learning and training opportunities and an employers contribution based pension scheme with NEST.


Due to the nature occupational requirements under the Equalities Act 2010 all of Quetzal’s roles are only open to women.  We do however want to reflect the communities we serve and Quetzal seeks to appeal to as many people as possible, and actively encourage applications from diverse members of our communities regardless of age, race, disability, religion, sexual orientation or cultural identity.

Learn more about Quetzal