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Check & Chat

Ideal for anyone on the waiting list, this service is designed to offer interim emotional and practical support while they wait for their next step in receiving counselling at Quetzal.

What is Check & Chat service?

It is a volunteer operated service and each scheduled ‘check and chat’ will involve offering emotional support over the phone, guiding clients through our self-help guide, answering any questions and performing risk assessments as required.

It is a powerful service for clients needing someone to talk to, it is not therapy, but a means of offering emotional and practical support as well as signposting information.

How can I get access to this service?

If you have any questions or would like more information please email

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