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Community Outreach Volunteer

Our Community Outreach volunteer plays a crucial role in supporting our outreach efforts by managing and operating information stands at various events and locations. This role involves engaging with the public, providing them with accurate and relevant information about Quetzal’s mission, programs, and initiatives.

As an enthusiastic and approachable ambassador, you will help create awareness, answer inquiries, distribute promotional materials, and encourage potential supporters to get involved through volunteering, donations, or other means.

This role offers a rewarding opportunity to directly contribute to our charity’s visibility and growth while connecting with the community and inspiring potential supporters to join our cause.

There is a lot of scope with this role, and we can tailor this role in a way that best suits the individual so that they may get the most of their volunteering experience.


  • Undergo initial training
  • Attend events on behalf of Quetzal to raise awareness about the value of counselling and Quetzal services to various community groups in Leicester
  • Participate in the planning and delivery of research, fundraising and marketing activities
  • Aid with the recruitment of volunteers from different regions

Essential qualities

  • Excellent interpersonal skills
  • Empathy and sensitivity
  • Leadership
  • Problem solving skills
  • Ability to maintain confidentiality

Desirable qualities

  • Worked with vulnerable people
  • Fundraising experience

Time commitment

3 – 6 hours a week, remotely and in-person at Quetzal 14-16 Talbot Lane LE1 4LR

Support offered

  • You will be offered essential training including training to understand the impacts of childhood sexual abuse and safeguarding
  • Group support sessions
  • Ongoing support from the Volunteer Manager
  • Social events


Volunteers are welcome to claim back expenses that are incurred whilst volunteering. This includes travelling via public transport and parking fees.

Expenses are processed monthly and paid by BACS – bank details will be requested when the first claim is made.

What do you get out of it?

You will learn new skills and gain experience for related roles such as research, fundraising, event management and marketing. Volunteering at Quetzal is a fantastic opportunity for the right person to gain greater insight and understanding of this area of work in the not-for-profit sector. You will also gain the satisfaction of supporting our essential work and develop an awareness and understanding of the issues around the trauma of childhood sexual abuse.

Other information

This role is not suitable for current clients of Quetzal or anyone who has used our services in the last 12 months due to the potentially triggering nature of content that the volunteer is exposed to.  

NOTE: We only accept female applicants: This post is exempt under Schedule 9, part 1 of the Equality Act 2010 – We are a women-only group because we believe it is vital that women have safe and supportive spaces where they can come without fear of re-traumatisation to explore their experiences and begin to recover from the trauma of childhood sexual abuse.

Request an application form by sending an email to

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